PayPoint India: Leveraging Robotics, Automation to Enhance Rural Banking Experience

During the pandemic, the Government had rolled out a huge relief package primarily through direct benefit transfer (DBT) in bank accounts. Our retailer-driven assisted model was instrumental in reaching out to this bottom of the pyramid population. Our low-cost tech-enabled platform disbursed more than 10 million subsidies and NEREGA payments to needy people in a span of 90 days “, asserted Ketan Doshi, Managing Director, Paypoint India in conversation with Poulami Chakraborty of BW Businessworld. Excerpts Below: