The Delhi Metro Rail Corporation (DMRC) announced on Thursday that passengers can use their smartphones to pay for tokens at ticket booths and customer service desks using the Unified Payments Interface (UPI), just like they do at marketplaces, markets, grocery stores, and other establishments.
The facility was launched by Vikas Kumar, Managing Director, DMRC from the Rajiv Chowk Metro Station. Jean-Marc Reynaud, MD, Revenue Collection Systems, France SAS, Abhay Sharma, Chief Business Officer, Paytm Payments Bank Limited and other senior DMRC officials were also present.
The DMRC has previously allowed UPI to be used to purchase tokens. In 2018, the service was first implemented in the networks serving Noida and Ghaziabad, and it was then expanded to more than 125 metro stations throughout the Delhi network. In a week, it will be made accessible on all of the remaining stations.
Recently, DMRC also launched common mobility cards and allowed token purchase through net banking as well as QR codes.
The commuters can select the service at DMRC ticket vending machine, where passengers are prompted to choose the type of service they wish to avail, such as purchasing a single journey QR ticket or recharging their smart card.
Once the service is selected, the ticket vending machine provides various payment options. Among these, passengers can opt to pay using Unified Payments Interface (UPI).
After the passenger selects UPI as the preferred payment method, a QR code will be displayed on the ticket vending machine’s screen. Passengers can effortlessly scan the displayed QR code using any UPI-enabled mobile app within the specified time period.
After scanning the QR code, the passenger proceeds to complete the payment using their UPI app within the specified time period.
As per the metro officials, by adding this facility they are making it easier for the consumers to pay for their metro tickets, specially during rush hours.