Escalating Smart Cities with ‘Green’ Initiatives

“Otis has developed and is accelerating additional efforts across the organization to expand the use of internal service apps being developed by field teams around the world. These new tools enable our field employees to be more efficient, source information faster, develop even stronger ties with the customer and see a problem before it becomes one”, asserted Sebi Joseph, President, Otis India in conversation with Poulami Chakraborty of BW SmartCitiesWorld. Excerpts below: