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Latest Articles in digital banking

Fino Payments Bank: Leveraging Rural Banking enabling Technology

"Our strategy is DTP (Distribution, Technology, and Partnerships) and our approach is PHYGITAL, having a mix of physical outlets with digital platforms. Customers have a choice to avail of our services either at a physical outlet with assistance from the merchant or branch staff or carry out transactions on their own through BPay, our mobile banking app", asserted Anand Bhatia, CMO & Head Analytics, Fino Payments Bank in conversation with Poulami Chakraborty of BW Businessworld.

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Dvara KGFS Facilitates Digital Banking amongst the remote rural

Dvara KGFS, a leading NBFC in India, with a mission to maximise the financial well-being of every individual and every enterprise by providing complete access to financial services in remote rural India, today announced transactions worth INR 7 crore achieved since 19th April, 2020 through its Aadhar Enabled Payment System (AEPS) which was implemented in the remote rural areas that they operate in.

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Banking Sector envelopes Digitalization for Automated Intelligent Workflows

Most banks have been on various stages of their digital transformation journey, which in most cases was limited to a customer facing digital layer. The new challenges upon financial institutions has accentuated the need for a more holistic approach. Digitization will start with evolving the customer experience—creating more cohesive and personal digital journeys by combining and integrating every aspect into a single platform and tooling. Moving beyond the customer interface, digitization includes middle- and back-office operations, and support functions where processes are transformed and automated into intelligent workflows. Asserts Prativa Mohapatra, Vice President Sales, IBM, India and South Asia in conversation with Poulami Chakraborty BW SmartCities. Excerpts:

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