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Latest Articles in banking sector

Banking Sector envelopes Digitalization for Automated Intelligent Workflows

Most banks have been on various stages of their digital transformation journey, which in most cases was limited to a customer facing digital layer. The new challenges upon financial institutions has accentuated the need for a more holistic approach. Digitization will start with evolving the customer experience—creating more cohesive and personal digital journeys by combining and integrating every aspect into a single platform and tooling. Moving beyond the customer interface, digitization includes middle- and back-office operations, and support functions where processes are transformed and automated into intelligent workflows. Asserts Prativa Mohapatra, Vice President Sales, IBM, India and South Asia in conversation with Poulami Chakraborty BW SmartCities. Excerpts:

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Michael Patra Appointed as Deputy Governor of RBI

He replaced Viral Acharya, the 3rd Deputy Governor of RBI. Patra is forth RBI governor, who will hold this position for the next three years from the date of his appointment.

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