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Ravi Saraogi

Co-founder and President (APAC) - Uniphore Software Systems

Latest Articles By Ravi Saraogi

Why Banks Must Invest in Conversational Service Automation (CSA) ?

In today’s hyperconnected and tech-led world, we are heavily reliant on digital channels to communicate and transact. Against the backdrop of the complete lockdown of countries due to COVID-19, technology has emerged the winner – as it ensures communities and societies are still able to function.

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WILL MAN ALWAYS FEAR THE MACHINE?

The rapid advancements in the proficiency of AI have led to the familiar concern that it will cause a dearth of jobs and an increase in unemployment. But let’s address the monster under the bed; is AI going to steal jobs?

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