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Praful Gharpure

A guest author with BW Smart Cities. Architect – Urban Planner Six Sigma Black Belt ASQ®, ITIL Consultant Infrastructure Planning and Development Tata Consultancy Services Mihan Nagpur Email: praful.gharpure@tcs.com

Latest Articles By Praful Gharpure

Service Oriented Organizational Structure For Municipalities

The Infrastructure and the service provision for the citizens is the focus of all service delivery initiatives. The ground work for these is already in place as, in almost all cities that are likely to be covered under the schemes like AMRUT and Smart Cities Mission.

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Process Framework for Service Transformation in Smart Cities

The idea behind the phased implementation of these, with selection of 20 cities is to look at compact areas, create a replicable model which will act like a light house to other aspiring cities (Smart City Guidelines 2015). A macro map of a framework which can be adopted to replicate both the initiatives in multiple cities is outlined in this article

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