Uber launches Public Transport Service in Delhi partnering Delhi Metro

'Public Transport' feature on the Uber App will provide live transit information about Delhi Metro and Delhi Transport Corporation (DTC).

Uber has launched 'Public Transport' feature on the Uber app in Delhi to allow commuters plan their trips using Delhi metro. Uber chief Dara Khosrowshahi who is on a five-day trip to India, said India is fundamental to the company's growth, and the US-based ride hailing platform is investing in talent here to develop products that can be taken to other countries.

"India is a fundamental part of Uber's growth story. It is a very important market for us. It is among the top 10 market for us and we continue to believe in and invest in India... Our business here is improving," Khosrowshahi told reporters here.

Talking about the partnership with Delhi Metro Rail Corporation (DMRC), Uber India and South Asia President Pradeep Parameswaran said 'Public Transport' will provide live transit information about Delhi Metro and Delhi Transport Corporation (DTC) on the Uber app.

This will make travel easier for riders, he added. Uber had won a public bid to offer its mobility services across 210 Delhi Metro stations.

Under the Public Transport option in the Uber app, riders will be able to see the fastest and cheapest routes, as well as real time schedules and departure time for public transportation. It will be rolled out for customers in a phased manner.

Uber Transit Journey Planning was first launched at the beginning of 2019. Since then, it has been launched in eight cities globally - Denver, Boston, Chicago, Washington DC, San Francisco, London, Paris and Sydney.

Mangu Singh, Managing Director of DMRC, said "The Metro network today spans over 377 km with 274 Metro stations... This new initiative integrating public transport with mobility operators like Uber will certainly boost first and last mile connectivity solutions for around six million passenger journeys performed in the system daily".

Khosrowshahi added that India not only offers scale, but is also an innovation gateway for Uber to the rest of the developing world.

"...Over the next 10 years, this growth is going to be defined by markets like India, Africa and the Middle East more than the developed markets such as the US and Europe. What we see here is obviously scale, (and) we see innovation," he said.

Khosrowshahi said he is visiting Uber's centres in Bengaluru and Hyderabad that work on various products and features.

Many of these features like cash rides and Uber Lite were developed in India and then extended to other countries. The company said it will expand its headcount to about 1,000 people in these centres over the next few months.

"...We can build in India, and then export all around the world," he added.