The app includes a 'Traffic and Parking' feature which would provide real time traffic situation on roads and availability of parking lots in the areas under New Delhi Municipal Council (NDMC). 'Whats Near Me' feature provides the location of public toilets, metro stations, hospitals, monuments, hospitals, libraries, taxi stands among others. Services like electricity connection, birth and death certificates tax as well as contacting registered plumbers and electricians can also be achieved through the app. The 'Helpline24' feature would enable people to contact various departments in case of emergency situations to call ambulance or fire and disaster management departments. "With the help of NDMC311 citizens can make payments, apply online, search emergency numbers, schedule appointments, get notifications and report civic issues related to our jurisdiction," Chanchal Yadav, Secretary of NDMC, said. "Citizens can lodge any geotagged complaints and also upload photos and track the status of their complaint. The realtime status of complaint resolution wil be notified to the complainants who could also give their comments on it," the NDMC secretary said. The Open311 technology-based app provides open channels of communication which is noticeable in addressing public grievances, she said. -PTI