Durga Shankar Mishra, Secretary, Ministry of Housing & Urban Affairs and Chairman/Delhi Metro Rail Corporation (DMRC) launched the upgraded version of Delhi Metro Rail mobile application in New Delhi today. 

Speaking on the occasion, Mishra said, “Using this application, the Metro passengers will be able to search the nearest Metro station, fares for desired travel, information for timings about the first and last train at stations etc. This revamped mobile application will be of great benefit to the people of the entire NCR. This app shows how technology can be effectively used to provide better services to the people.”

The upgraded app has been revamped with an array of new features such as information about the nearest metro station, feedback from passengers, information about the availability of shorter routes etc. DMRC’s Managing Director, Dr. Mangu Singh added, “The Delhi Metro is continuously trying to incorporate technology into its functioning so that the services can become more convenient and accessible for the passengers. Through this app, we have tried to reach out directly to our commuters through their smart phones.”         

The latest version of the ‘Delhi Metro Rail’ mobile app has been enhanced with these additional features to make it more live and beneficial for commuters:-

Nearest Metro station: A new feature has been introduced under this section so that a person can easily locate the nearest metro station around his/her present location and can be navigated to that station through the Google map. In addition, this feature also provides benefit of navigation to the nearest metro station(s) from any other location/address which a person can fill in the link and reach out to the desired nearest metro station. 

Feedback: In a bid to make the feedback system more robust, effective and transparent, the app’s feedback feature has been further enhanced with the facility of attachment of photos or relevant information/document for better understanding and redressal of the issue reported. In case there is something which comes to the notice of the general public who want to apprise the metro authorities regarding any suggestion, grievances etc., they can mail it through the existing feature of ‘feedback’ which is now provided with an additional feature of sending attachments too. 

Shorter routes: The opening of new lines/section has expanded the reach of the network thereby offering multiple routes to the public. This new feature will enable them to find the shortest route for their journey resulting in saving on money and travel time. 

This application can be downloaded on ‘IPhones’ and ‘Android’ smart phones through Apple Store and Google Play Store respectively. It can also be downloaded directly from DMRC’s website www.delhimetrorail.com. The app works with internet/GPRS and provides information with GPS availability for passengers. 

Apart from the above, the app also provides information on landmarks/tourist spots near Metro Stations, address and contact number of ‘Lost & Found’ cell, details of feeder bus services available at metro stations with their routes, details about metro Museum, Helpline number etc.  

The public can avail the benefits of this new and improved version of the ‘Delhi Metro Rail’ app by downloading it on their smart phones. These key functionalities will make up the home screen of the smart phone application of the user. Using the tabs available on the home screen, the user can navigate to the desired section/feature and get the required information.