In a bid to control the COVID 19 pandemic situation across nation, 45 Integrated Command and Control Centers (ICCC) across the country had been converted to emergency CoVID-19 war rooms.
The ICCC infrastructure constructed under Smart City mission was so far utilised to monitor and exercise municipal functions like traffic management, tax collection, 24*7 water supply projects, street-lighting, CCTV surveillance and others. However, these high end infrastructures are diversified over-night to control the global pandemic that had hit the nation hard.
Since these command centres have been planned more like hitech control rooms to see the functions of municipalities at the click of a button on several screens, all that was required was minor tweaking. Within a few days cities switched the functions to monitor quarantine facilities, provide free Wi-Fi facilities to quarantined people and give them support, track health of suspected patients and their contacts under home quarantine, monitoring the roads and traffic through drones and pushing awareness messages through the helplines.
Apart from this, all 100 cities have put forth their best ideas. Bengaluru, for instance, converted its command and control centre within 24 hours into Corona virus War Room. This 24x7 centre has mapped each Covid-19 positive case using GIS, tracking health care workers using GPS and drawing up containment plan using heat mapping technologies.
At Tirupati, groceries and other essentials are being home delivered through the command centre. Ujjain has set up a call centre that has classified the calls into five categories information about what is Covid-19 and symptoms, Type-B are from people informing about a likely Covid-19 patient, Type-C is from a person who is apprehensive of an infection, Type-D are calls from people who are quarantined/isolated and want to know about their condition and Type-E: any other problem-related calls, such as nonavailability of essential goods.
According to sources, the ministry of housing and urban affairs, the nodal ministry for 100 smart cities, has compiled a list of best practices. The innovative ideas to fight Covid-19 and develop tracking systems to ensure all suspected patients and contact lists are covered would now be shared with urban development secretaries of all states.